Web Administration Suite

Our collection of sophisticated administration tools enables customers to leverage the Go2call Platform effectively by allowing them to deploy and manage high quality VoIP services quickly and easily.

End User Interface
Allows service provider's end users to track and manage their account activities online and in real time. The application can be branded and embedded into the service provider's own website, providing the user a seamless experience of the hosted VoIP service along with the other web supported products and information. The End User Interface is designed with a clear and friendly navigation providing easy access to the wide range of information and features provided.

Billing Software
Provides our customers with the ability to change their end users' rates in real time in their call shop/cyber cafe, apply additional charges such as taxes and print invoices.

Customer Service Interface
Enables customers to efficiently provide Level 1 support to their end users. Specifically, it gives the service provider the ability to access caller detail records and billing information, review account activities and charges, and grant refunds and credits to their customers.

Reporting Tool
Produces a variety of financial reports that help customers evaluate the successfulness of many aspects of their business. Specifically, the tool generates reports of revenue versus cost by day, destination, and store.

Device Management Tool
Supports customers in managing their calling devices including: add, delete and modify the device configuration and use the instructions provided to configure certified gateways.

Provisioning Tool
Provides customers with the means for setting up their new customers. It enables them to activate or deactivate calling accounts batches.